Privacy Notice

Date: 15/12/2020 


1. Scope

All data subjects whose personal data is collected, in line with the requirements of the General Data Protection Regulation (GDPR).

2. Responsibilities

2.1 The Data protection officer ​is responsible for ensuring that this notice is made available to data subjects prior to Wrenwood Designs collecting/processing their personal data.

2.2 All Employees/Staff of Wrenwood Designs who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.

3. Privacy notice

3.1 Who are we?

Wrenwood Designs make and sell gifts and homewares. We also offer graphic design and printing services.

Our Data protection officer and data protection representatives can be contacted directly here:​

The personal data we would like to Collect from you is:

web based contact form

online messages sent through social media

The personal data we collect will be used for the following purposes: ​ fulfillment of orders placed through our online shopping channels

Our legal basis for processing the personal data:
To deliver products ordered from us, and to provide services.

Any legitimate interests pursued by us, or third parties we use, are as follows:​ None

The special categories of personal data concerned are: Name, address and email address. ​

If we require your consent for this activity, you may withdraw consent at any time by Please inform us via email at

3.2 Disclosure

Wrenwood Designs will not pass on your personal data to third parties.

3.3 Retention period

Wrenwood Designs will process personal data for only as long as it takes to process your order. and will store the personal data for as long as you have an active online account with us.

3.4 Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

Right of access – you have the right to request a copy of the information that we hold about you. Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.

Right to object – you have the right to object to certain types of processing such as direct marketing. Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
Right to judicial review: in the event that the organisation refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in Clause 3.6 below.

All of the above requests will be forwarded on should there be a third party involved (as stated in 3.4 above) in the processing of your personal data.

3.5 Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Wrenwood Designs (or third parties as described in 3.2 above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Wrenwood Designs’s data protection representatives Data protection officer. ​

The details for each of these contacts are:

Supervisory authority contact details:

Wrenwood Designs

Data protection officer ​​contact details:


3.6 How we use your information

Personal data
Under the GDPR, personal data is defined as:
“any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person."

How we use your information
This privacy notice tells you how we, Wrenwood Designs, will collect and use your personal data for for fulfillment of online orders, including returns and complaints.

Why does Wrenwood Designs need to collect and store personal data?
In order for us to provide you with a service. we need to collect personal data for correspondence purposes and service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. In terms of being contacted for marketing purposes, Wrenwood Designs would request your specific consent for this processing.

Will Wrenwood Designs share my personal data with anyone else?
We may pass your personal data on to third-party service providers contracted to Wrenwood Designs in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on our behalf. When they no longer need your data to fulfil this service, they will dispose of it in line with our procedures. If we wish to pass your sensitive personal data on to a third party, we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How will Wrenwood Designs​ use the personal data it collects about me?
We will process (collect, store and use) the information you provide in a manner compatible with the GDPR. We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. We are required to retain certain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

If you wish to know more about our retention and disposal procedures, please contact our Data protection officer.


Under what circumstances will Wrenwood Designs contact me?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that Wrenwood Designs​ holds about me?
At your request, we can confirm what information we hold about you and how it is processed. If we do hold personal data about you, you can request the following information:

Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in

the UK.
Contact details of the Data Protection Officer, where applicable.

The purpose of the processing as well as the legal basis for processing.

If the processing is based on the legitimate interests of Wrenwood Designs or a third party, information about those interests.

The categories of personal data collected, stored and processed.
Recipient(s) or categories of recipients that the data is/will be disclosed to.
If we intend to transfer the personal data to a third country or international organisation, information

about how we ensure this is done securely.
The Uk has ​approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.

How long the data will be stored.
Details of your rights to correct, erase, restrict or object to such processing.
Information about your right to withdraw consent at any time.
How to lodge a complaint with the supervisory authority.
Whether the provision of personal data is a statutory or contractual requirement, or a requirement

necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.

The source of personal data if it was not collected directly from you.

Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?
We accept the following forms of ID when you request information about your personal data: any photographic ID.

Contact details of the data protection offficer ​

Document owner and approval

The Data Protection Officer/GDPR Owner is the owner of this document and is responsible for keeping it up to date.

The current version of this document is available to all existing staff and is published online at